Houseology- Interior Design Product

About Us

Houseology is filled with stylish brands, beautiful interior products and all the interior design ideas, inspiration and professional advice you need to help you make informed design decisions.

Born out of an architectural and design practice, Houseology is steeped in genuine professional design heritage which sets us apart from other retailers. With over 150 designer furniture, lighting and home accessory brands, plus a Masterclass brimming with how-to guides, design inspiration and innovative design tools, Houseology brings everything you need to create the home of your dreams right to your fingertips.

We place our customers at the heart of our business. Everything we do from curating product collections to creating inspirational content and constantly price checking our products is done with you in mind. Our team of Houseologists pride themselves on bringing you an unrivalled customer service experience and we are on hand to help at every step of your design journey.


History

We’ve worked in the interior design industry for a long time and we like to think we know it rather well…

Born out of an interior design practice, Houseology launched in 2010 with the goal of demystifying the design process and making sourcing and choosing designer products for the home both easy and enjoyable. By carefully curating collections from the world’s finest brands, Houseology empowers everyone to make confident design decisions and to unlock their own inner designer.

Evolving from a design studio meant that the original website was powered from the start by a team of talented interior designers – something that immediately set the brand apart from other e-commerce websites. Throughout 2011, the website and sales grew rapidly and so did the team behind it. By 2012 the original design team were joined by customer service and logistics specialists, digital marketers, software engineers and webmasters.

2013 marked a pivotal year for the business, with a Series A investment round successfully closing in October 2013 followed by the completion of Series B in 2014. This signalled the start of the next stage in the brand’s development and the team grew further to include a talented content team, a specialist buying team – and even more marketers!

The well-established Board and Advisory Panel also continued to grow to include a variety of highly experienced and knowledgeable retailers and investors. These include former Tesco CEO, Sir Terry Leahy who joined early stage investors, Ian McDonald and William Currie of The William Currie Group and entrepreneur, Bill Dobbie.

This combination of the worlds of design, retail, e-commerce and technology, along with our concept of empowering customers, is what makes Houseology a truly unique retail destination.

The company has gone from strength to strength, doubling in size each year and developing a global customer base, but we haven’t lost sight of our quest to always stay fresh, new and unique and above all, offer outstanding customer service.

So in 2014, reflecting our passion for originality and technological innovation, we made the bold decision to shake up our offering to deliver some of the exciting new concepts and ideas we’d been working on. In May 2015, we announced an exciting new phase in our development and our evolution into the new Houseology brand coincided with our move to our fabulous new 7,000 square foot converted mill studio on the canal side. May 2015 also saw the launch of the striking new Houseology website, built to mirror our customers’ and community’s needs, as well as reflecting the character and personality of our diverse and talented team that powers it.

The transformation to Houseology.com is just the first step in our ongoing journey to ensure we continue to be relevant, fresh and inspiring. Our unique design heritage means that we have deep links and strong relationships with all our suppliers and we’ve built the innovative Houseology concept as a place for our customers – both retail and trade – to discover an exclusive curation of beautiful designer branded furniture, lighting and accessories. Furthermore, Houseology is also an interior design emporium where everyone can be inspired and excited by lifestyle looks, how to guides, innovative interior tools and informative content where our customers can choose products that will transform their home.

At the beginning of 2017, Houseology announced another exciting development with the Houseology Group acquiring commercial furniture consultancy, Bureau Workspace Limited. This acquisition provides an exciting opportunity to combine a traditional commercial furniture and projects offering with Houseology’s dynamic e-commerce platform, creating scope for new market exposure as well as a completely unique proposition.


Price Promise

To ensure you always get the finest quality products at the best possible prices, we constantly check our prices against other online retailers. You can see the latest brands and products that we’ve price matched in our Price Match category.

Our promise to you is that you’ll never pay for one of our products at an online competitor, as long as it meets the criteria set out below. If you find a product where an online competitor is cheaper, just get in touch with us with the relevant information and we’ll Price Match it.

To contact us about the Houseology Price Match Promise, please call our Freephone number +44 0333 252 8988 or email [email protected] and our team of Houseologists will be delighted to help you.

Please note that in order for us to Price Match a competitor’s price, the item must adhere to the following conditions:

  • The item must be identical, from the same manufacturer and the same size and colour.
  • The retailer must also be an approved or licensed supplier and sell through a bona fide website.
  • The item must also be available for delivery within the same timescales as Houseology and be delivered via the courier network.


Trade

7 Reasons to Choose Trade at Houseology

Trade at Houseology is the professional’s supplier of choice for designer furniture, lighting and interior accessories. From interior designers and architects to contractors and restauranteurs, we work with a wide range of interior design professionals on a daily basis to ensure their projects are delivered on time and on budget. With an unrivalled range of products, the best possible service and exclusive trade discounts, discover the many benefits of choosing Trade at Houseology below and we look forward to working with you on your next project.

1- Exclusive trade discount

Benefit from an exclusive discount of up to 30% on selected brands.

2-Tailored account management

A dedicated Account Manager will assist you with samples, sourcing products and will consolidate your order to suit your requirements.

3-Online purchasing

Wherever you are in the world, whatever time, you can order and pay online at your exclusive trade price – no need to wait on quotes.

4-Best trade prices guaranteed

With our Price Promise, if you find a product cheaper at any other retailer then we’ll match the price.

5-Love it or return it

If the product you ordered isn’t right for you or your client, you can return it.

6-Unrivalled choice

Utilising the extensive Houseology network, you will have access to an unrivalled collection of over 16,000 products from all over the world.

7-Bespoke and custom items sourced

Want it, can’t find it? Our dedicated sourcing team can work with you to find or create products to match exactly what you require.


Contact Us

1. PHONE
Call us on +44 (0)330 363 0330. Our team are available:

Monday to Thursday 8.30am – 6.00pm
Friday 8.30am – 4.00pm

If you call outwith these hours, please leave a message and we will get back to you the next working day.

2. LIVE CHAT

Our designers and customer service team are available to chat with you about any of our products and to help answer queries about any of the products or styles on the website, simply Click Here or click the live chat icon to begin a conversation.

Live Chat is available:

Monday to Thursday 8.30am – 6.00pm
Friday 8.30am – 4.00pm

You can leave an automatic email message outwith these hours and we will contact you the next working morning.

3. BY EMAIL
Email us at [email protected] or get in touch via our contact form.

Please include a note of the reason for the email so that we can direct it to the correct department, as well as your own contact details so that we can get back to you.

4. BY POST
Write to us at our head office:

Houseology
28 Speirs Wharf
Glasgow
G4 9TG

URL: www.houseology.com

 

 

Related Posts